Archives For: Blog

Feb

05
tired of teams featured
Tired of Teams? Tips for Work Teams that Actually Work

Posted by Randy Boek on February 05, 2016

            I’m tired of teams and the pithy quotes of team motivational posters. “There is no I in team.” I don’t buy it – the concept or the poster. Sure people on winning teams have to act for team above self. As a leader in business, however, you are unlikely […]

Jan

30
unhappy customer featured
How Failure in Leadership Loses Customers

Posted by Randy Boek on January 30, 2016

The customer goes Seattle to Miami. The customer’s checked luggage goes Seattle to an Air Force Base outside of Las Vegas. The retailer ordered pricey embroidered silk shirts for the spring/summer promo months ago. The boxes ­finally show up and are opened to reveal zip-up hoodies with screen printed phrases that would earn a CD […]

Nov

16
whining
Whiners, Drama, and Cognitive Dissonance

Posted by Randy Boek on November 16, 2015

Changing non-productive behavior is difficult, particularly when it has become habit. Mary has a negative attitude and tends to whine. Lou carries a cloud of drama. Become known by coworkers for a bad, annoying or non-productive behavior, and people begin to only see things that validate that now firmly-planted notion.  Then, as if by some […]

Nov

04
conflict featured
How Good Leaders Can Stop Conflicts Before They Start

Posted by Randy Boek on November 04, 2015

Conflict is a reality of life and particularly of a leader’s role in a business. Dealing with conflict in ways that turn it to a positive outcome is another post for another time. When conflict within an organization is handled poorly (as it often is), it wastes time, impacts the quality of decisions, demotivates people, […]

Oct

15
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The Wildfire Boss & 3 Rules for Business Leaders Who Fight Fires

Posted by Randy Boek on October 15, 2015

My pal, Dave, and I were riding through northern California in August – a time when there were over 70 wildfires ablaze, the majority in northwestern corner. We rode through smoke for 3 hours. Toward the end of the day we passed by the rural county fair grounds that served as base camp for all […]