| 2. |
Decentralized structure with autonomous, self-regulating work units |
2. |
Centralized and bureaucratic structure |
| 3. |
Planning and coordination done by work teams |
3. |
Planning and coordination done by management |
| 4. |
Jobs broadly defined and people possess multiple skills |
4. |
Specialization and narrowly defined jobs |
| 5. |
Many ways to achieve the same level of performance |
5. |
Standardization of performance – one best way to do a job |
| 6. |
Minimum rules. Values and common sense guide behavior |
6. |
Uniform and strictly enforced policies. Do things by the book |
| 7. |
Department boundaries determined by task interrelationship |
7. |
Department boundaries determined by similarity of function |
| 8. |
Training focuses on total employee development (business understanding, team work, interpersonal skills, personal development) |
8. |
Training focused on technical skills |
| 9. |
Rewards based on contributions to team |
9. |
Rewards based on individual performance |
| 10. |
Employees viewed as partners |
10. |
Employees viewed as tools of management |
| 11. |
Quality of life of employees is imperative to the company |
11. |
Alienated and unhappy employees accepted as a given of industrial life |
