Copyright © 2013 - 360Solutions, LLC
Within the high performance team model, there are three elements that must be
understood by team members. These include the charter, design and relationship.
The
CHARTER
(
or the “why”) is the definition of why the team is in existence and
provides clarity for team members. It focuses on the customers, purpose, team goals and
team vision.
The
DESIGN
(
or the “what”) is the architecture of the systems and structure of the team.
It focuses on the core work processes, roles and responsibilities, procedures and norms,
and systems.
The
RELATIONSHIP
(
or the “how”) is the area in which team members understand how
to relate to each other. In this element, the focus is on trust and respect, communications,
cohesion, and synergy.
In high performance teams, these areas are not independent. They all impact each other
and the outcomes expected of the team. However, there is a sequence that must drive
their development. The charter must be clear before a team can be designed and a team
must be designed well to reduce relationship problems.
Once the team’s charter, design and relationship are established and agreed upon, the
team will show the following characteristics:
•
A shared mission
•
Autonomy and authority
•
Interdependence and shared leadership
•
Broadly defined jobs
•
Meaningful participation in decisions
•
Higher performance
In a high performance team environment, the group is enabled to become self-governing with
facilitative guidance. This is possible because it is organized around core processes and employees
possess multiple skills, are governed around principles and view each other as partners. They also
demonstrate an atmosphere of shared leadership and are able to make decisions.
Elements of
High Performance Teams