Copyright © 2013 - 360Solutions, LLC
At work and in life, we face key moments that are
challenging, distressing, and even painful. Good
training in Emotional Intelligence helps your staff
understand that the reality of the key moment
cannot change, but the interior response to it is a
personal choice. This enables individuals to focus
on the task at hand and make the most productive
choices without wasting time blaming, resenting or
complaining.
As your employees become aware of their own
emotions and learn to control them in service of
their life goals, your workplace will become not only
more pleasant, but more productive. You will be able
to promote from within more often, cutting training
costs.
Your sales force will be more effective as it becomes
more optimistic, more able and willing to surmount
obstacles. Your teams will function more efficiently
and productively when leaders choose to listen with
empathy and team players take responsibility for
their choices.
Training in Emotional Intelligence increases
managerial skills, team building and employee
competence at all levels — and that inevitably
improves the bottom line.